Profile background

P.R. Princess · Apr 03, 2008, 04:33 PM

ok i am trying to upload a pic for my profile back ground. Today i have tried to do it. for say about the 10th to 20th times. over a 2 week period. and it still is not working.

I keep getting the same messege. zoints cannot hold this file. blah blah

is there anyway someone could fix it....? please

**Cowboy Bebop** · Apr 03, 2008, 04:50 PM

Hello everyone. There have been multiple threads on this so please check the feedback thread before posting a new thread on the topic.

As an update. There are some issues with the Zoints system we use for the profile pages. DB has been corresponding with the Zoints engineers and staff to try and get them to fix the issue but so far no luck. For now, we have to deal with the flawed Zoints system, but are working on resolving the issue or finding a better alternative. Its going to take some time so do not expect an overnight fix

Thank you all.

*Legend* · Apr 03, 2008, 05:28 PM

How big is the file size of the picture?? If it is too large sometimes it doesn't work.

Renn · Apr 04, 2008, 06:01 AM

I too have had this problem. I kept wonder why. I changed the sizes some really kinda small and some kinda big.......I hope this reall gets fixed soon. I will have to use my other saved profile

*ketaro* · Apr 04, 2008, 08:08 AM

I want to point out that if you have a previous picture as your background, you have to remove it first before uploading a new one. I hope this tip helps you all.

**Dragon Ball** · Apr 09, 2008, 06:24 AM

This problem should be fixed now. P.R. Princess, if you and others could now try?

Thank you.

Apr 03, 2008, 04:33 PM	#1 (permalink)
P.R. Princess NalaMidnight Join Date: Feb 2006 Location: Virginia Posts: 900 Thanks: 3 Thanked 17 Times in 16 Posts Credits: 14,170	Profile background ok i am trying to upload a pic for my profile back ground. Today i have tried to do it. for say about the 10th to 20th times. over a 2 week period. and it still is not working. I keep getting the same messege. zoints cannot hold this file. blah blah is there anyway someone could fix it....? please __________________ ~GUNSLINGER~A7X=MIA~ ~ MYSPACE~AWESOME PLACE TO SAVE~ ~I give my heart and everything to my sailor~
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Apr 03, 2008, 04:50 PM	#2 (permalink)
Cowboy Bebop Administrator Join Date: Feb 2008 Location: Southern California Posts: 66 Thanks: 0 Thanked 0 Times in 0 Posts Credits: 100	Re: Profile background Hello everyone. There have been multiple threads on this so please check the feedback thread before posting a new thread on the topic. As an update. There are some issues with the Zoints system we use for the profile pages. DB has been corresponding with the Zoints engineers and staff to try and get them to fix the issue but so far no luck. For now, we have to deal with the flawed Zoints system, but are working on resolving the issue or finding a better alternative. Its going to take some time so do not expect an overnight fix Thank you all.
Status: Offline

Apr 03, 2008, 05:28 PM	#3 (permalink)
Legend Bring home the gold! Join Date: Oct 2004 Location: Sharks Territory Posts: 4,488 Thanks: 38 Thanked 45 Times in 43 Posts Credits: 71,903	Re: Profile background How big is the file size of the picture?? If it is too large sometimes it doesn't work. __________________ AO is looking a lot like WCW.
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Apr 04, 2008, 06:01 AM	#4 (permalink)
Renn Tournaments Won: 2 Fennes-One who prays Join Date: Mar 2007 Location: o.O should i tell you.....nope i won't!!! XD Posts: 530 Thanks: 6 Thanked 11 Times in 11 Posts Credits: 15,096	Re: Profile background I too have had this problem. I kept wonder why. I changed the sizes some really kinda small and some kinda big.......I hope this reall gets fixed soon. I will have to use my other saved profile __________________
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Apr 04, 2008, 08:08 AM	#5 (permalink)
ketaro kitty Join Date: Apr 2005 Posts: 4,221 Thanks: 27 Thanked 31 Times in 29 Posts Credits: 23,200	Re: Profile background I want to point out that if you have a previous picture as your background, you have to remove it first before uploading a new one. I hope this tip helps you all.
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Apr 09, 2008, 06:24 AM	#6 (permalink)
Dragon Ball I Hate Junk Posting Join Date: Sep 2006 Location: Japan Posts: 1,351 Thanks: 17 Thanked 87 Times in 29 Posts Credits: 17,197	Re: Profile background This problem should be fixed now. P.R. Princess, if you and others could now try? Thank you. __________________ FAVOURITE THREADS EXPLAIN why, or risk an infraction. BE WARNED Junk Posting Not cool! Find out why. MOVE YOUR STUFF FleaMarket Member's Trading Pit!
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