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Thread: Profile background

  1. #1
    NalaMidnight Eggs Champion P.R. Princess may be famous one day P.R. Princess may be famous one day P.R. Princess's Avatar
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    Profile background

    ok i am trying to upload a pic for my profile back ground. Today i have tried to do it. for say about the 10th to 20th times. over a 2 week period. and it still is not working.

    I keep getting the same messege. zoints cannot hold this file. blah blah

    is there anyway someone could fix it....? please

    ~Falling in love one step at a time~

  2. #2
    Admin Cowboy Bebop is off to a good start Cowboy Bebop's Avatar
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    Re: Profile background

    Hello everyone. There have been multiple threads on this so please check the feedback thread before posting a new thread on the topic.

    As an update. There are some issues with the Zoints system we use for the profile pages. DB has been corresponding with the Zoints engineers and staff to try and get them to fix the issue but so far no luck. For now, we have to deal with the flawed Zoints system, but are working on resolving the issue or finding a better alternative. Its going to take some time so do not expect an overnight fix

    Thank you all.

  3. #3
    Legendary Otaku Snake Champion, Zelda Champion, Crazy Koala Champion, Minigolf Champion, Concentrate Champion, Guess 5 Champion, Batting Champ Champion, Beach Ball Control Champion, Bookworm Champion, Wacky Word Wiz Champion, Fight Fight 3 Champion, Spinner's Luck Champion, Traffic Jam Champion, Yeti Pengu Throw Champion Legend is making a name for themselves Legend is making a name for themselves Legend is making a name for themselves Legend's Avatar
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    Re: Profile background

    How big is the file size of the picture?? If it is too large sometimes it doesn't work.

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  4. #4
    Randomly Renny!!! XD Boiler Breakdown Champion, Lotads Lament Champion, Crystal Island Champion, Festive Fallout Champion Renn may be famous one day Renn's Avatar
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    Re: Profile background

    I too have had this problem. I kept wonder why. I changed the sizes some really kinda small and some kinda big.......I hope this reall gets fixed soon. I will have to use my other saved profile

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  5. #5
    You's Trollin Pro Leafblower Champion, Helicopter Champion ketaro is making a name for themselves ketaro is making a name for themselves ketaro's Avatar
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    Re: Profile background

    I want to point out that if you have a previous picture as your background, you have to remove it first before uploading a new one. I hope this tip helps you all.

  6. #6
    I Hate Junk Posting AiB Champion, Typo Champion Dragon Ball is making a name for themselves Dragon Ball is making a name for themselves Dragon Ball is making a name for themselves Dragon Ball's Avatar
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    Re: Profile background

    This problem should be fixed now. P.R. Princess, if you and others could now try?

    Thank you.

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