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Old Apr 13, 2007, 08:08 PM   #1 (permalink)
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Exclamation Internet Issue

My internet connection is through a cable modem. For some reason for the last couple of days, my internet has been randomly disconnecting itself. I have no idea how to fix it, and I can usually fix little problems such as these.

Would anyone know what the problem is, and how may I resolve it?
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Old Apr 14, 2007, 07:27 AM   #2 (permalink)
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Re: Internet Issue

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Originally Posted by The White Wolf View Post
My internet connection is through a cable modem. For some reason for the last couple of days, my internet has been randomly disconnecting itself. I have no idea how to fix it, and I can usually fix little problems such as these.

Would anyone know what the problem is, and how may I resolve it?
well thsi happned to me and they siad that my modem was extremly crappy so i had to go buy a new one, don't go buying a new one just becuase of me. aske your internet provider to come in and help see whta teh problem is
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Old Apr 14, 2007, 07:34 AM   #3 (permalink)
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Re: Internet Issue

i dont know but we had a prob that there was a new shop being bilt beside us and se could only use the net at 10pm then it had closed ¬__¬ it was useing out line some how ?....
but is it just like that all the time The White Wolf???..........
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Old Apr 14, 2007, 10:00 AM   #4 (permalink)
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Re: Internet Issue

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i dont know but we had a prob that there was a new shop being bilt beside us and se could only use the net at 10pm then it had closed ¬__¬ it was useing out line some how ?....
but is it just like that all the time The White Wolf???..........
No, it is everyone once in a while. I don't think I have a virus, either.

Spin Da Ish, yeah.. I'm not about to go buy another modem. The one I have is perfectly fine. It just loses its connection every now and then and I don't know how to get it to stop.
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Old Apr 19, 2007, 12:21 PM   #5 (permalink)
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Re: Internet Issue

It could be that you just need to restart your modem, about a week ago my internet conection stop it only alowed a few Packages to be send.
So i jused the internet problem solver from Microsoft and it told me turn my modem of, then put it on again and wait 3 minutes.
It workt even beter than it dit before that, proberly once in a while your modem just needs a restart.
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Old Apr 19, 2007, 12:48 PM   #6 (permalink)
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Re: Internet Issue

I would say to reset your modem (should be a button on the back...look for a little hole to poke a needle in). If you still get the same issue change out your cable (the cat5/6 one) that goes from your modem to your pc. If you use a router disconnect from it and connect directly to your pc...I would also go to Cnet and try their internet speed clocker and see what it says...if you aren't getting a fast connection or dropping packets like crazy then contact your ISP.
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Old Apr 19, 2007, 04:54 PM   #7 (permalink)
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Re: Internet Issue

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Originally Posted by chiefblackhammer View Post
I would say to reset your modem (should be a button on the back...look for a little hole to poke a needle in). If you still get the same issue change out your cable (the cat5/6 one) that goes from your modem to your pc. If you use a router disconnect from it and connect directly to your pc...I would also go to Cnet and try their internet speed clocker and see what it says...if you aren't getting a fast connection or dropping packets like crazy then contact your ISP.
I reset my modem every now and then, and I usually do not get any problems afterwards. But if this happens again, I will see to it that I try all of the offers you gave. Thank You. And thank you all who gave more information on my internet problem. Your help was very much appreciated.
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Old Apr 23, 2007, 04:12 PM   #8 (permalink)
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Re: Internet Issue

Just 2 more cents: when you reset (or power cycle) your modem, do your router too (if you have one). I always unplug both of mine for 3-5 minutes, then reattach modem, wait for green status, then reattach the router. Barring service problems (check with your ISP, too) that usually works.
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Old Apr 25, 2007, 05:09 PM   #9 (permalink)
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Re: Internet Issue

My internet has a mind of its own. Everyday when I get home from school, it doesn't work. It starts to work around evening; six pm till late. And it doesn't work in the morning, either. It's the modem. I just want to know why it does that. The company is Motorola - well that's the print on the modem.

Last edited by The White Wolf; Apr 29, 2007 at 02:56 PM.
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