Thread: monitor problems!!! I really need help!

Call Dell or go to their customer support, they will help you fix it. If the warranty covers it that is.

ps: try this before you call them perhaps you can fix it

hi well um i work part time as a computer tecnition so i can look at my dell and tell you what to do from there if you want me to that is so just contact me if you want

Originally Posted by lebasiara

Hello my ao friends!!! well here it is:
I have a DELL monitor
model NO. :E151FPb
input rating:AC100-240V, 50-60Hz
Current :1A
Date of Mfg:May 2003
and it just goes blank every now and then and now that it is "functioning" the colors are so dark that I can barely see anything!!! When I put it on a different color setting (9300K or 6500K or sRGB preset) I just can't see anything I have to use the "User preset setting to where I have red, green and blue at 100... if I don't I just see black... and when it goes blank I can't even change the settings... so I don't know what to do... or if just plain need to buy another monitor... please!!! help!!!!!!!!
Thank you for your time ^_^

PS:I haven't been able to watch anime for a week =(

This is the same model as one of my office monitors that just bit the dust a couple months back. It sounds like you have one of two problems:

A) The cold cathode ray tube is on the blink (literally) and might be showing signs of its last days. The cold cathode ray tube is what shines light from behind the image screen (backlight). If this is off, your screen still has the image on it, but it is so dark that you can't easily see it. This can be replaced, but the replacement cost in parts and labor is not worth it unless you can do it yourself. It can be done if you are good with soldering and know how to interpret circuit boards, but considering how cheap monitors are now, you might just want to save $120. for a new 15 inch monitor, or better yet, save $160. for a 19 inch.

B) This one I'll explain on a reduced level--not as an insult to your intelligence, but because it really isn't worth getting into. There is a board that your cathode ray tube connect to in order to receive power. This is a smart board, in the sense that it regulates the power from the supply and includes the instruction set from the monitor's control panel. This board is know to have issues with your model. It also can be replaced, but similarly to above, isn't worth the time or money to do so unless you are handy around electronics. I replaced one (and the cathode) and I only managed to save $50. over buying a new monitor. I did it more for a hobby to see if I could do it, but after completing the project, I can tell you it wasn't worth it.

Originally Posted by know1

This is the same model as one of my office monitors that just bit the dust a couple months back. It sounds like you have one of two problems:

A) The cold cathode ray tube is on the blink (literally) and might be showing signs of its last days. The cold cathode ray tube is what shines light from behind the image screen (backlight). If this is off, your screen still has the image on it, but it is so dark that you can't easily see it. This can be replaced, but the replacement cost in parts and labor is not worth it unless you can do it yourself. It can be done if you are good with soldering and know how to interpret circuit boards, but considering how cheap monitors are now, you might just want to save $120. for a new 15 inch monitor, or better yet, save $160. for a 19 inch.

B) This one I'll explain on a reduced level--not as an insult to your intelligence, but because it really isn't worth getting into. There is a board that your cathode ray tube connect to in order to receive power. This is a smart board, in the sense that it regulates the power from the supply and includes the instruction set from the monitor's control panel. This board is know to have issues with your model. It also can be replaced, but similarly to above, isn't worth the time or money to do so unless you are handy around electronics. I replaced one (and the cathode) and I only managed to save $50. over buying a new monitor. I did it more for a hobby to see if I could do it, but after completing the project, I can tell you it wasn't worth it.

Thank you so much, it sounds like I am going shopping... ^_^ I will just open it ofr the heck of it, but I am going to buy a new one, it is what sounds best now. Thank you very much and thank you CBtay01 for your time and effort too.