Hypponen said the only way to uninstall the program in the conventional sense (without running the risk of hosing your system or CD-ROM drive) is to contact Sony BMG directly via a Web form and request removal.
At that point, a real, live person will call you back and ask for all kinds of information about your system, and your reason for wanting to remove the software. You're then directed to a Web page that downloads an ActiveX program (yes, you must be using Microsoft's Internet Explorer to do this), which determines what version is installed and reports that back to First4Internet. Then you get an e-mail containing a link to another site that downloads something that finally uninstalls the Sony program.
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